Permanent Address:
1315 Buttrick Ave. SE Ada, MI 49301 |
Local Address:
122 E Hewitt Marquette, MI 49855 |
Education:
High School Graduate
Forest Hills Central High School
Graduated: May 2012
Overall GPA: 3.98
Member of the Honors Society
Bachelor of Science (Outdoor Recreation, Leadership and Management)
Northern Michigan University
Graduated: May 2017
Overall GPA: 3.98 (Full Honors and Summa Cum Laude)
Member of the Honors Program
High School Graduate
Forest Hills Central High School
Graduated: May 2012
Overall GPA: 3.98
Member of the Honors Society
Bachelor of Science (Outdoor Recreation, Leadership and Management)
Northern Michigan University
Graduated: May 2017
Overall GPA: 3.98 (Full Honors and Summa Cum Laude)
Member of the Honors Program
Work / Service Experience:
Sales Associate, Getz's Clothiers (August 2018 - Present)
- Cultivating expert level product knowledge on technical outdoor clothing and gear.
- Gaining experience working directly with unique customers to compare high-end, outdoor recreation gear and clothing.
- Duties include:
- Providing premium customer service
- Merchandising goods and sales floor organization
- Resolving customer concerns and creating relationships with regular patrons
- Maintaining expert knowledge on technical aspects of apparel and industry trends
- Contributing sales floor and product knowledge to buyers and marketing team.
- Taking on special projects involving the sales floor, events, and outreach
Customer Service Associate and Apparel Sales Associate, Gander Outdoors (May 2018 - August 2018)
- Ensured that customers have the best possible experience from the time that they walk into the store to their departure.
- Learned how to create efficient yet meaningful interactions and building skills in conflict resolution and problem solving.
- Built experience working within a corporate environment.
- Duties included:
- Handling all transactions including purchases, returns, exchanges, and firearm check in.
- Providing premium customer service and solving customer concerns.
- Sustaining a friendly and outgoing personality to best relate to customers, coworkers, and management.
Softgoods Sales Associate and Hardgoods Cashier, Bill & Paul's Sporthaus (July 2017-May 2018)
- Cultivated expert level product knowledge on technical outdoor clothing and gear.
- Gained experience working directly with unique customers to compare high-end, outdoor recreation gear and clothing.
- Duties included:
- Assisting customers in trip preparation and deciphering technical aspects of gear
- Providing premium customer service through one-on-one interactions
- Maintaining expert knowledge on technical aspects of clothing and gear
- Merchandising goods and sales floor organization
- Handling cash transactions and writing special orders/work tickets
- Greeting all customers and establishing a friendly and approachable shopping environment
Sales Associate and Office Assistant, Beth Millner Jewelry (November 2016-June2017)
- Learned skills in organization and operation of a small business
- Gained experience working directly with unique customers to interpret the creation of handcrafted metals.
- Duties included:
- Entrusted with opening and closing duties, office and shop space upkeep, and keyholder
- First customer service representative and responsible for incoming and outgoing phone calls
- Management of social media accounts and creation of blog entries
- Uploading and monitoring products to website and etsy
- Tracking inventory and packaging orders
- Digitizing analog shop information and creation of online shop tour
- Organization of jewelry display cases and back-stock
Summer Internship, Ada Township Department of Parks & Recreation (Summer 2015)
- 30 hours per week
- Developed career skills related to parks, recreation, natural resources management, leisure services, and outdoor environmental education.
- Duties included:
- Assisting in planning and implementing summer recreation programs for youth, families and adults
- Creation of marketing and promotions
- Design of interpretive signs installed along park trails
- Helping with maintenance of shelters, trails, playgrounds, and other park facilities.
Academic Tutor, Northern Michigan University: Student Support Services (2015-2016)
- Assisted students who faced academic challenges due to some sort of disability (learning disorders, personal problems, dyslexia, etc.)
- Responsible to keep the student’s disability as well as the nature of our relationship confidential
- Assisted with a variety of subjects including: Accounting, English, Math, Leisure Services, Studies of Religion, Philosophy, and general organizational/study skills
Student Teacher, IMMERSE: Homeschool Program (Fall 2014 / Winter 2015)
- 100 hour community service internship for NMU’s Student Leader Fellowship Program
- Helped coordinate and teach a local Marquette Homeschool group each week
- Designed a month's worth of lessons plans for October (A focus on Phenology/Nature Journaling)
- Developed and maintained a website for the program
Camp Staff, Forest Hills Goodwillie Environmental School (Summer 2014)
- Counselor for the sixth grader's week long camp in Nordhouse Dunes, MI
- Responsible for 50 sixth graders' learning and personal growth
- Facilitated a three day canoe trip and three day backpacking excursion
- Acted as sole female adult leader
Outdoor Leader, Summer Journeys (Summer 2014)
- Leader on a climbing trip to Red River Gorge, KY
- Responsible for students (6th-12th grade)
- Organized student information and liabilities forms
- Acted as an outdoor educator
- Facilitated student's learning and personal growth
Data Management, Mika, Meyers, Beckett & Jones Law Firm (Summer 2013)
- Worked 2-3 days a week
- Worked 7 hour shifts
- Digitized confidential case files
- Archived 10+ years worth of client information
Camp Counselor, Ada Township Park (Summer 2011 and 2012)
- Volunteered at numerous summer day camps for elementary age kids
- Worked 3 days a week for 7 hours each day
- Helped with organization and creation of activities
- Assisted with organization of office space and record keeping
- Mentored the kids and taught them about the environment
References:
Northern Michigan University
Dr. Jacquie Medina
Assistant Professor, (Coordinator - Outdoor Recreation Leadership and Management)
Office: 201G PEIF
Phone: 906-227-1615
E-mail: [email protected]
Dr. David Wood
Associate Professor (Director of the Honors Program)
Office: 3228 Jamrich
Phone: 906-227-2112
E-mail: [email protected]
Ada Department of Parks & Recreation
Mark Fitzpatrick
Ada Parks & Recreation Director
P.O. Box 370
7330 Thornapple River Dr.
Ada, MI 49301
Phone: (616) 676-0520
Email: [email protected]
Linda Gary
Ada Parks & Recreation Program Coordinator
P.O. Box 370
7330 Thornapple River Dr.
Ada, MI 49301
Phone: (616) 676-0520
Email: lgary@adatownshipmi.com
Bill & Paul's Sporthaus
Leah Froysland
Softgoods Manager
1200 East Paris Ave SE
Grand Rapids, MI 49546
Phone: (616) 458-1684
Sales Associate, Getz's Clothiers (August 2018 - Present)
- Cultivating expert level product knowledge on technical outdoor clothing and gear.
- Gaining experience working directly with unique customers to compare high-end, outdoor recreation gear and clothing.
- Duties include:
- Providing premium customer service
- Merchandising goods and sales floor organization
- Resolving customer concerns and creating relationships with regular patrons
- Maintaining expert knowledge on technical aspects of apparel and industry trends
- Contributing sales floor and product knowledge to buyers and marketing team.
- Taking on special projects involving the sales floor, events, and outreach
Customer Service Associate and Apparel Sales Associate, Gander Outdoors (May 2018 - August 2018)
- Ensured that customers have the best possible experience from the time that they walk into the store to their departure.
- Learned how to create efficient yet meaningful interactions and building skills in conflict resolution and problem solving.
- Built experience working within a corporate environment.
- Duties included:
- Handling all transactions including purchases, returns, exchanges, and firearm check in.
- Providing premium customer service and solving customer concerns.
- Sustaining a friendly and outgoing personality to best relate to customers, coworkers, and management.
Softgoods Sales Associate and Hardgoods Cashier, Bill & Paul's Sporthaus (July 2017-May 2018)
- Cultivated expert level product knowledge on technical outdoor clothing and gear.
- Gained experience working directly with unique customers to compare high-end, outdoor recreation gear and clothing.
- Duties included:
- Assisting customers in trip preparation and deciphering technical aspects of gear
- Providing premium customer service through one-on-one interactions
- Maintaining expert knowledge on technical aspects of clothing and gear
- Merchandising goods and sales floor organization
- Handling cash transactions and writing special orders/work tickets
- Greeting all customers and establishing a friendly and approachable shopping environment
Sales Associate and Office Assistant, Beth Millner Jewelry (November 2016-June2017)
- Learned skills in organization and operation of a small business
- Gained experience working directly with unique customers to interpret the creation of handcrafted metals.
- Duties included:
- Entrusted with opening and closing duties, office and shop space upkeep, and keyholder
- First customer service representative and responsible for incoming and outgoing phone calls
- Management of social media accounts and creation of blog entries
- Uploading and monitoring products to website and etsy
- Tracking inventory and packaging orders
- Digitizing analog shop information and creation of online shop tour
- Organization of jewelry display cases and back-stock
Summer Internship, Ada Township Department of Parks & Recreation (Summer 2015)
- 30 hours per week
- Developed career skills related to parks, recreation, natural resources management, leisure services, and outdoor environmental education.
- Duties included:
- Assisting in planning and implementing summer recreation programs for youth, families and adults
- Creation of marketing and promotions
- Design of interpretive signs installed along park trails
- Helping with maintenance of shelters, trails, playgrounds, and other park facilities.
Academic Tutor, Northern Michigan University: Student Support Services (2015-2016)
- Assisted students who faced academic challenges due to some sort of disability (learning disorders, personal problems, dyslexia, etc.)
- Responsible to keep the student’s disability as well as the nature of our relationship confidential
- Assisted with a variety of subjects including: Accounting, English, Math, Leisure Services, Studies of Religion, Philosophy, and general organizational/study skills
Student Teacher, IMMERSE: Homeschool Program (Fall 2014 / Winter 2015)
- 100 hour community service internship for NMU’s Student Leader Fellowship Program
- Helped coordinate and teach a local Marquette Homeschool group each week
- Designed a month's worth of lessons plans for October (A focus on Phenology/Nature Journaling)
- Developed and maintained a website for the program
Camp Staff, Forest Hills Goodwillie Environmental School (Summer 2014)
- Counselor for the sixth grader's week long camp in Nordhouse Dunes, MI
- Responsible for 50 sixth graders' learning and personal growth
- Facilitated a three day canoe trip and three day backpacking excursion
- Acted as sole female adult leader
Outdoor Leader, Summer Journeys (Summer 2014)
- Leader on a climbing trip to Red River Gorge, KY
- Responsible for students (6th-12th grade)
- Organized student information and liabilities forms
- Acted as an outdoor educator
- Facilitated student's learning and personal growth
Data Management, Mika, Meyers, Beckett & Jones Law Firm (Summer 2013)
- Worked 2-3 days a week
- Worked 7 hour shifts
- Digitized confidential case files
- Archived 10+ years worth of client information
Camp Counselor, Ada Township Park (Summer 2011 and 2012)
- Volunteered at numerous summer day camps for elementary age kids
- Worked 3 days a week for 7 hours each day
- Helped with organization and creation of activities
- Assisted with organization of office space and record keeping
- Mentored the kids and taught them about the environment
References:
Northern Michigan University
Dr. Jacquie Medina
Assistant Professor, (Coordinator - Outdoor Recreation Leadership and Management)
Office: 201G PEIF
Phone: 906-227-1615
E-mail: [email protected]
Dr. David Wood
Associate Professor (Director of the Honors Program)
Office: 3228 Jamrich
Phone: 906-227-2112
E-mail: [email protected]
Ada Department of Parks & Recreation
Mark Fitzpatrick
Ada Parks & Recreation Director
P.O. Box 370
7330 Thornapple River Dr.
Ada, MI 49301
Phone: (616) 676-0520
Email: [email protected]
Linda Gary
Ada Parks & Recreation Program Coordinator
P.O. Box 370
7330 Thornapple River Dr.
Ada, MI 49301
Phone: (616) 676-0520
Email: lgary@adatownshipmi.com
Bill & Paul's Sporthaus
Leah Froysland
Softgoods Manager
1200 East Paris Ave SE
Grand Rapids, MI 49546
Phone: (616) 458-1684